TERMS & CONDITIONS
Welcome to the Terms and Conditions of Use of the Emaralds website. These Terms and Conditions apply to use at www.Emaralds.com
By accessing this site and / or placing an order, you agree to comply with these Terms and Conditions. Using this website implies that you accept these, whether you decide to register with us or order from us.You can access many areas of this website without registering your information with us. Some areas of this site are open to you only if you register.
These terms and conditions apply to the Emaralds website at www.Emaralds.com. Please read these terms and conditions be careful. By using the Website, you agree to be bound by these Terms and Conditions.These Terms and Conditions govern your use of the Emaralds Website and any purchases that constitute an agreement between you and Emaralds. Emaralds reserve the right to change or modify any of these Terms and Conditions or any policy or guidelines on the Website at any time and at its sole discretion.
Any changes or modifications will take effect immediately upon posting the revisions on the Website. Continued use after you post changes or changes to the Website will result in acceptance of such changes or changes Therefore, you should review these Terms and Conditions and other applicable policies from time to time to understand the Terms and Conditions applicable to your use of this Site. If you do not agree to the revised Terms, you must stop using the Website.
PRODUCT AVAILIBILITY & PRICING
Sometimes with the volume of orders we receive, an item may go out of stock before a notice is posted on the website. If this happens, we will contact you directly to discuss possible options.
We do not offer a post-order price adjustment when the price of an item drops after you purchase it. Our prices are constantly changing as they are based on the latest market gems and precious metal values. The price you paid when you placed your order is the lowest price you can give us at the time. We know that low prices are very important to our customers so we always offer competitive prices for everything we carry.
Items in your shopping cart and wishlist always reflect the latest price displayed on the item’s product description page. This price may differ from the price shown when you first put it in your cart. Placing an item in your cart or wishlist does not set the price at the time. The price of an item may drop between the time you put it in your cart and the time you buy it.
Data including pricing due to system or typo errors will be displayed incorrectly on our website. We make every effort to avoid these errors and they can happen. We have the right to correct any errors and do not respect false or incorrect pricing. If the list price of the product is less than its actual price, at our discretion, we will contact you for advice before shipping the item. Or we may cancel the order and notify you of any such cancellation. If the order is shipped, you agree to return the item or pay the difference between the actual and the charged price. Our prices also change without notice. We apologize for any inconvenience this may have caused. If you have any questions, please do not hesitate to contact us by email.
We do not negotiate prices for our products and all our prices are final.
If you are not satisfied with your purchase, you may return it within the first 30-days after delivery for a full refund. Email us for instructions on returning an item. Jewelry that no longer has the tag attached has been resized, damaged, or otherwise altered after delivery will not be accepted for return. All jewelry must be returned in new, unworn condition with the tag attached. NOTE: Some special orders are non-returnable. We will inform you if an item cannot be returned before going ahead with your order.
All our items come with a 30-day full refund policy. Our products are guaranteed against product defects, but not for misuse or accidental damage.
We will not be liable for any damage or loss while the goods are returned to us. You must ensure that the return items are well packaged and we recommend using our prepaid service and sending them by Special Mail Delivery service.
We will only refund or refund upon receipt of your returned goods. Our goal is to get a refund within 48 hours of your initial payment method, but please allow a maximum of 14 days to process the refund and credit your account.
If there is an error in our pieces, please contact us immediately with your personal jewelry service order number and details of the issue. Once we have agreed to refund or replace the item, we will let you know how the item will be returned to us, and upon receipt, we will refund your order or refund in full whatever you wish. It covers any of the jewelry items we accept, and such defects are not caused by misuse, accidents, careless handling, or improper handling of goods – you need to inspect your product before refilling.
Before accepting/signing any package, check it thoroughly. In the event that your order is not likely to be damaged during the transit, please keep the original packaging and contact us as soon as possible with your personal jewelry service order number and issue details. It is your responsibility to notify us within three days of delivery of damaged goods. We will confirm how the item will be returned to us, upon receipt, please replace your order with anything you wish or make a full refund. You need to test your product before replenishing it.
If you are not satisfied with an item you purchased, you can return the item within 30 days of delivery, and a prepaid envelope will be provided upon request.
If the item / s is new and unused, along with the original boxes and all documents (including relevant ratings), “new and unused” means that the item has no scratches, marks, or blemishes; There are no wear marks on the product, tag or case; The product must not be resized or modified in any way. We do not accept returns with any indication that any item has been used or marked. No refunds or exchanges will be made to change the choice after this 30 days full satisfaction period.
Unless otherwise stated, the copyright and all other intellectual property rights to all the materials on this website (including limited photos and graphics) belong to the Emaralds. For these terms and conditions, use excerpts from this website. If you infringe any of these Terms under our terms, your permission to use this Website will automatically be revoked and excerpts downloaded or printed from this Website will be immediately destroyed.
No part of this site may be reproduced or stored on any other site or included in any government or private electronic retrieval system or service without our prior written permission. Any rights not explicitly granted in these Terms are reserved.
While we strive to ensure that this site is generally available 24 hours a day, we have not bound if for some reason this site is not available at any time or for any length of time.
Access to this Site may be temporarily and without notice due to system failure, maintenance, or repair, or beyond our control.
VISITOR MATERIAL AND CONDUCT
You are prohibited from transmitting any material to or from this website:
- It was threatening, insulting, obscene, obscene, treasonous, obscene, obscene, bound to incite racial hatred, discrimination, intimidation, defamation, insulting, insulting, breach of privacy, or harassment Possible or inconvenient;
- You have not obtained all the necessary licenses and/or approvals;
- Creating or encouraging conduct that is considered a criminal offense or otherwise inconsistent with or violates the rights of any third party in the United Kingdom or any other country in the world; or a
- Technically malicious (including computer viruses, logic bombs, Trojan horses, worms, malicious components, corrupted data or other malware or malicious data, without limitation).
You may not misuse the Website (without restriction, permission or prior permission).
We fully co-operate with any law enforcement authority or court order that requests or directs us to disclose the identity or to publish any information that violates these Terms.
Each registration is for a single user only. The Emaralds does not allow you to share your username and password with another person or with multiple users on any network.
You are responsible for the security of any password issued and if you know or suspect that someone else knows your password, you should contact us immediately.
We may, at our sole discretion, suspend or cancel your registration immediately if you breach any obligation under these terms and conditions.
We request personal information from the user during our ordering process. Here the user must provide contact information (such as name and shipping address). This information is used for billing purposes only and for completing customer orders. If we have a problem setting up an order, we use this contact information to contact you. This information can be stored and used by customer service agents who provide the service that users want.
USE OF THE EMARALDS WEBSITE
ADVERTISING & PROMOTIONS
Emaralds enables third-party advertising and promotion on our website. Exchange of letters or promotions with advertisers other than your business deals or Emaralds and any terms, conditions, liabilities or representations related to such deals are solely between you and such third parties. Emaralds is not responsible for any loss or damage incurred as a result of such a transaction or for the presence of such non-Emaralds advertisers on our website.
Emaralds promotions are not integrated with other promotions or discounts, including vouchers and coupons. Please note that Emaralds reserves the right to cancel, cancel or terminate our promotions at any time for any reason or not.
You accept and agree to any material, including questions, ideas, suggestions, ideas, plans, notes, drawings, original or creative material, or other information related to this website, Emaralds or our products or services provided. You are not a secret to Emaralds and it becomes the sole property of Emaralds. Emaralds has exclusive rights, including all intellectual property rights, and you have the right to use and distribute this material without restriction or for any other purpose, commercially or for any other purpose. You have the right to use the name you submit in relation to that content to Emaralds and its affiliates. (A) You represent that you own and control all rights to the Content you submit, or otherwise have the right to submit such Content to this Website; (B) The Content is accurate and not misleading and (c) the use and publication of the Content provided by you does not infringe on any rights of any person or organization.
If you choose such content, you name them. (A) You represent that you own and control all rights to the User Content that you publish, or otherwise have the right to publish such User Content on our Website; (B) The User Content is accurate and not misleading and (c) the use and publication of the User Content you provide does not infringe these Terms and Conditions and does not infringe any rights or harm on any person or organization
DISCLAIMER OF WARRENTY
This Website, except as provided explicitly in an article by Emaralds, provides its content and products and services (or “Products” and “Services” in any form, otherwise published or activated by Emaralds Other Liabilities, Declared or Enforced, Inclusion, Unrestricted Marketing Liabilities, Suitable for Specific Purposes, and Content, and Inside, and Inside Emaralds does not claim that our website or its clients contain viruses or other harmful components for free.
APPLICABLE LAW & VENUE
These Terms and Conditions and your use of this Website is governed by and governed by the laws of Sri Lanka. It applies to agreements and is fully operational in Sri Lanka. You agree that any action arising out of or in connection with these Terms and Conditions shall be filed only in the courts in Sri Lanka, subject to the sole jurisdiction of any such Court where you agree irrevocably and unconditionally. , You use this website, make any purchases from this site or take any action that may arise on these Terms and Conditions.
MODIFICATION & NOTICE
You agree that Emaralds may change these Terms and Conditions and any other policies on our Website at any time and that posting the updated Terms and Conditions on our Website will be sufficient notice of such changes.
Regardless of these Terms and Conditions, Emaralds have the right to revoke their license to use this Website and to block or prevent future access and use of the Website without notice and at its sole discretion.
If any provision of these Terms and Conditions is deemed to be illegal, invalid, or invalid for any reason, that provision shall be deemed to be separate from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provision.
All products purchased from us are for your personal use only and resale or commercial use of our products is strictly prohibited. Emaralds reserves the right to refuse to sell any of its products to anyone who defaults on these terms.
We would like to inform you about future developments and new jewelry-related events, promotions, and services by e-mail. If you do not wish to receive this information, please do not check the relevant check box when you check. We will never release your personal information to an external company for postal or marketing purposes.